Shipping policy

At Rogue 7 Coffee Co., every bag is roasted to order to ensure maximum freshness. Orders are processed and fulfilled by our roasting partner and shipped directly to your door.

Processing Time

All orders are roasted, packed, and shipped within 2–5 business days. During peak seasons or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size. Typical delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: When available, rates shown at checkout

Delivery times may vary depending on carrier delays, weather, or holidays.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking to update.

Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees to resend.

Lost or Missing Packages

If your package is marked as delivered but you did not receive it, please check with neighbors or your local post office. If it cannot be located, contact us and we will help file a claim with the carrier.